Shipping & DeliveryFree delivery on any orders over HKD 500.
Local shipping (Hong Kong)
- Hong Kong orders will be shipped using S.F. Express delivery service/ in house logistic team.*Surcharge may apply to shipments delivered to remote areas (Tung Chung, Ma Wan, Discovery Bay), for enquiry please email us email@example.com
- Deliveries usually take up to 3-5 working days after your parcel is dispatched. We will email you as soon as parcel is dispatched.
- We will deliver the ordered products to the address provided during order placement. Please ensure that a complete and accurate delivery address is given. We will not take any responsibility for items which go missing or are delayed due to a inaccurate or incomplete delivery address information. Once the products are dispatched to the third party logistics company, we have no direct control over the delivery of your products.
- Customers may also select in-store collection service from our showroom, depending on stock availability your order will usually be ready within 2-7 working days. We will email you as soon as the pick up is ready.
- Currently, we do not accept international order. but if you would like us to ship to your country, please contact us for more details at firstname.lastname@example.org
- For PRE-ORDER item, the order lead time will dictate the delivery time, the estimated delivery time will be quoted in a second confirmation email after your order has been processed. If you would like to know the latest status of your pre-order items, please contact us at email@example.com
- Delivery service may be delayed in the event of bad weather, traffic and/or uncontrollable conditions. Delivery service will be suspended during red or black rainstorm warning, or the hoisting of typhoon signal no. 8 or above, and delivery appointment will be re-arranged at no additional charge.
For enquiry, please contact us at (852) 2808 0991 or firstname.lastname@example.org